We do not offer refunds.
Tickets are good for your chosen date only.
Please retain your email confirmation as receipt of purchase and registration for your tour. If you register after 5pm the day before the tour, you will need to show your email confirmation to your tour guide.
There will be approximately 1-1.5 miles of walking, with frequent stops, some over uneven surfaces, narrow walkways and/or stairs. Walking Tours will last between 60-90 minutes. There may not be restrooms to use along the route.
Be sure to dress appropriately for the season and weather. In the colder months, wear jackets or coats, gloves, and winter hats. In warmer months, dress to stay cool, wear sunscreen, and apply insect repellent if you deem necessary. If the forecast shows a slight chance of rain, be prepared with umbrellas, raincoats, and/or rain boots. If you decide to end your tour early because you or your guests did not dress appropriately for the weather, there will not be a refund.